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Old 04-19-2017, 04:22 PM   #211
Rich-Tripower
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I found fatal flaws in both of the 427 tails I got with my V2 so decided to return them for exchange of a properly unflawed set. It took over 3 weeks to get them returned to JHP (NEVER use TNT for international shipping!), another week to get HSV to review them and agree they were flawed and determine that ALL the stock they have on hand were also flawed in similar ways.

So they gave me two options:
1. accept a pair of less flawed units (no returns or refunds allowed!)
2. get a full refund

Not much of a choice. I asked if I could wait for HSV to address the issue and hopefully get a higher quality set without flaws on a future run of them. They said that could take a month or more and I said I'd be willing to wait so that's what we agreed to do. I will insist that someone inspects them and send me photos prior to shipping the new set. I just hope that the new runs produce an unflawed set and that it doesn't take all Summer for them to show up.

Hmph.
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Old 04-19-2017, 06:15 PM   #212
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What was the flaw?
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Old 04-20-2017, 04:21 AM   #213
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Quote:
Originally Posted by SkiPopeye36...View Post
What was the flaw?

Globs of black paint on the chrome rims of some of the reflectors and an excessive glob of sealant where the clear outer lens attaches to the housing that not only looks like an improper glob but also peeled some of the black paint off of the underlying chrome housing making a glaring chrome spot where it should all be black.
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Old 04-20-2017, 05:04 AM   #214
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Man that really stinks. I doubt they sell many sets of those tails, so would hope JHP returns all of them as damaged/defective and asks for a new run of them.
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Old 04-20-2017, 05:53 AM   #215
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Quote:
Originally Posted by SkiPopeye36...View Post
Man that really stinks. I doubt they sell many sets of those tails, so would hope JHP returns all of them as damaged/defective and asks for a new run of them.

Kinda sounds like that is what is going on. But it will take time to get the new run in hand. Oh well, I can rock the stock originals until they show up.
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Old 04-20-2017, 06:52 AM   #216
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Yes, unfortunately that seems to be the quality of the Holden and HSV tail lamps and head lamps that are made in Korea that I have noticed.

The sad thing is the same issues can be found in the 14-17 Chevy SS lights that are also made in Korea!
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Old 04-20-2017, 07:19 AM   #217
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For the price charged they should be absolutely flawless. My stock originals were, before the reflector "chrome" began to peel.
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Old 04-20-2017, 12:45 PM   #218
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Quote:
Originally Posted by Ls7GTO...View Post
Yes, unfortunately that seems to be the quality of the Holden and HSV tail lamps and head lamps that are made in Korea that I have noticed.

The sad thing is the same issues can be found in the 14-17 Chevy SS lights that are also made in Korea!

Maybe I should just take the refund.....
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Old 04-20-2017, 04:10 PM   #219
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You know what really grinds my gears with all of this?

A retailer who doesn't bother to quality check the products they sell prior to receiving/shipping them. My view of JHP is really waning in light of these recent issues.
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Old 04-20-2017, 07:01 PM   #220
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Get your refund. No reason for someone to be holding on to your money. Product comes in, then you pay them.

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