Joined
·
1,806 Posts
Ok guys as much as I hate to make this post I need to. WE have ran into a problem that is going to reflect on some of you.
The company we have been getting the switches for to build the switch panles has been having a problem getting ahead of us. As a result of them being out of purge buttons we ordered some from another vendor to be able to fill some orders in this last batch that went out.
The purge button that was supplied to us is not the correct switch.
It works opposite of how it is suppose to.
HERE IS HOW YOU KNOW IF YOU HAVE THE BAD PURGE BUTTON::::::
The purge button will have a crome body... Our normal ones used a black body....
HERE IS THE FIX::::
We need you to contact us and let us know that you are one of the guys with the wrong purge button. Unfortintly we are not going to have another batch of the correct ones until the 27th. As soon as they comes in we will send you the replacement at NO charge..
-------------------------------------------------------------------------
We have tried 20 other companys to find another supplier of the switches we need. So far we have had no luck... I am talking with the management of the company we purchase these from to resolve this constant shortage on our orders. It will take time for them to get ahead of what we are ordereing but we are trying to resolve the issue as soon as possible..
I am very sorry for the inconviences this has caused to anyone. I hate the fact that I have to make a post like this because something left here that is not right. But this is the best way to get the problem out in the open so we have the opportunity to correct it.
Thank you guys for all your support and patience.
Dave
The company we have been getting the switches for to build the switch panles has been having a problem getting ahead of us. As a result of them being out of purge buttons we ordered some from another vendor to be able to fill some orders in this last batch that went out.
The purge button that was supplied to us is not the correct switch.
HERE IS HOW YOU KNOW IF YOU HAVE THE BAD PURGE BUTTON::::::
The purge button will have a crome body... Our normal ones used a black body....
HERE IS THE FIX::::
We need you to contact us and let us know that you are one of the guys with the wrong purge button. Unfortintly we are not going to have another batch of the correct ones until the 27th. As soon as they comes in we will send you the replacement at NO charge..
-------------------------------------------------------------------------
We have tried 20 other companys to find another supplier of the switches we need. So far we have had no luck... I am talking with the management of the company we purchase these from to resolve this constant shortage on our orders. It will take time for them to get ahead of what we are ordereing but we are trying to resolve the issue as soon as possible..
I am very sorry for the inconviences this has caused to anyone. I hate the fact that I have to make a post like this because something left here that is not right. But this is the best way to get the problem out in the open so we have the opportunity to correct it.
Thank you guys for all your support and patience.
Dave