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1,298 Posts
Well Mr. Hopson this was supposed to be the week that was. I just got back from my dealership and once again, they told me what I already knew - the computer shows that your car should be sitting in our lot - but it's not.
They called the Service Center and were told that everything is screwed-up and that my car might still be on a ship somewhere, maybe at the port, or maybe on a train. In other words, they don't have a clue.
In fact they said that by the time "the paperwork" comes through about where my car is at - it will probably already be at the dealership!
I can buy a $10 pair of socks from Iceland and know PRECISELY where those socks are at in the delivery chain via computer any hour of the day but apparently the largest automobile manufacturer in the world doesn't know where a $35K car is until it "gets there."
I told them about our guy in KC (HD926) looking out for the GTO's arrival at the distrubution center - and you know what they said? "He'll know before us and if you can try and have him tell the forman to put your car out first." Unbelievable!
This is gettng very OLD...
Question: Why should they get any sales fee for handing my keys to me?
They called the Service Center and were told that everything is screwed-up and that my car might still be on a ship somewhere, maybe at the port, or maybe on a train. In other words, they don't have a clue.
In fact they said that by the time "the paperwork" comes through about where my car is at - it will probably already be at the dealership!
I can buy a $10 pair of socks from Iceland and know PRECISELY where those socks are at in the delivery chain via computer any hour of the day but apparently the largest automobile manufacturer in the world doesn't know where a $35K car is until it "gets there."
I told them about our guy in KC (HD926) looking out for the GTO's arrival at the distrubution center - and you know what they said? "He'll know before us and if you can try and have him tell the forman to put your car out first." Unbelievable!
This is gettng very OLD...
Question: Why should they get any sales fee for handing my keys to me?