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GM Parts House. Com
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1,887 Posts
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Hello All,

Thank you for taking the time to check out this post. As you all may or may not know, my business started out as a hobby. Since I started doing this about 10 years ago I had been doing mostly everything myself. I did all of the ordering, phone orders, processing and whatever else needed to be done with the site. This probably caused some customer service related issues, which I apologize for. I had too much to do and so little time. In the past 18 months I’ve added quite a bit of staff to keep up with the business and to improve customer service.

With that said I’ve done the website myself, as well, for many years. I did the best I could as I was pretty good at it, but not at the professional level. Back 6 months ago I decided that since we’ve improved everything else, it was time for me to improve the website. This meant that Mr. Gene, Mr. Webmaster couldn’t do it anymore. At any rate, that brings me to today. I’ve spent the last 6 months and tens of thousands of dollars with an IT team dedicated to bring you the new www.gmpartshouse.com. Six months ago this started out with designing a new logo for GM Parts House and then designing the site around the logo.

I’ve taken all of the notes, suggestions and complaints over the last few years and have considered all of them while working closely with my IT team and developing this new site. I have probably spent 100 hours in the last two weeks going over the site with a fine tooth comb and beta testing the whole site and different scenarios.

Of course, not everyone will be satisfied and I’m ok with that. I’m never going to satisfy the masses. What I can tell you is that this is the most professional GM Parts website on the internet. There is no one who can match the professionalism of the site.

I just wanted to let you know that I’ve spent this money for you because you’ve been spending money on my business for years. I’ve worked my heart out on this site and have considered everyone along the way. This part of the site was phase 1.

We do have some exciting things coming along for the next phase of our website. This may take me another 6 months but it will be fun and worth it in the end.

I do ask that you don’t use old bookmarks and start out by visiting us at www.gmpartshouse.com. Some of your old bookmarks may not work as they may be bookmarked and go to www.gmpartshouseusa.com. We have gotten rid of www.gmpartshouseusa.com and have changed it to store.gmpartshouse.com, which is why some of your old bookmarks may not work.

Thanks for taking the time to read this, if you made it this far, and thank you for your business and support.

Thanks,
Gene.
 
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