Attatched is a copy of that message. Dear Mr. XXXXXXXX,
Thank you for contacting the Pontiac Customer Assistance Center. Congratulations on your new GTO!
I have had an opportunity to review your current order status. As you are aware your GTO has arrived in the U.S. port in LA. Your GTO will be shipped from LA to the East Coast via rail car. Once it is actually on the rail car, your dealer will be able to get more up-to-date delivery information.
Please stay in contact with the sales manager at your dealership for further information. They can provide you with up-to-date delivery information.
If you should need to contact us in the future, simply reply to this message or call our Pontiac Customer Assistance Center at 1-800-762-2737. Customer Relationship Managers are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.
Again, thank you for contacting Pontiac.
Sincerely,
Joanne Danzer
Customer Relationship Manager
Pontiac Customer Assistance Center
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