After several calls and messages left, I have yet to recieve a reply. I ordered ball joints about two months ago and have yet to recieve them. I was sent an email saying they were on back order and I would have them by March 23, then recieved and email in the beginning of April stating they will be in stock later in the month. I find I very aggravating that I cannot get simple call back and update on something that I have already paid for and have yet to see. After this experience with the lack of customer service, I highly doubt I will ever consider buying any pedders products for my car in the future.