[tiggerfan]

Dealer has no more information other then they've been invoiced for it, they don't have it, and this is by FAR the longest they've ever waited after being invoiced.

Pontiac says (18002PONTIAC) that the car is built and shipped and my dealer will have more information on its arrival.

According to GM Records my car was shipped from Benecia on 12/3. Thats 14 days ago.

The two points are 2,935 driving miles apart (port to dealer). That means they are averaging at best 210 miles a day, or an average speed of 9 miles per hour (actually just under 9).

And mind you, I'm about as far from Benicia as possible. (Outside of Gaijin whose goat will be taken off the boat and put back on another one).

Whats really sad about this is they got here faster from Australia then they are going across the US.

I'm sorry, but when I bought into this car, I was told they'd be contacting us and keeping us up to date like never before, and frankly they are doing exactly that. But in the wrong direction.

We've had no info, or anything. Heck had they even thought of sending an e-mail saying "We see you live in Tampa, the car will be at the Tampa Auto Show" it would have been nice. But they didn't.

Now, a $33,000 asset can't be located? And I know I'm not the *only* one in that boat.

Blarg. I'm calling my dealer again now to find out.....

 

[HD926]

GTO

None have arrived in Kansas or Missouri and I know that they would show up here before the East Coast.

 

[Suprfun]

If I don't see some info from Pontiac real soon I know what I'll be buying and it WON'T be a Pontiac! GM needs to realize that this is not the stone-age anymore! Information travels real fast across the internet, not like the good ol' days when you could do just about what you wanted and nobody would catch on! Some of you young guy's should apply for a job in PR at GM, God knows they need some help! This is getting ridiculous. I don't know about you guy's but with all I'm hearing about new models in the pipeline I might just forgo this purchase for a while and see what everyone else has to offer. There is a growing trend among the guy's I talk to that this car is going to get cheaper as time passes. Somehow I'm just not as hyped up about the GTO as I was a while back. I will be going out again this weekend to do a little car shopping as I don't see my GM loyalty getting me anywhere.

 

[DevilYellow]

I just talked with Jim at Pontiac. He assures me everything is going out as quickly as they can and any delay is for quality reasons. They do not want any problems what-so-ever with these cars and their goal is to please us right now. The last thing they want is everyone to get their cars and have problems. Danny and Maghut have been in love with their cars and thats #1 right now.

I dont know about you but I sure as hell wont get John Colleti on the phone talking about a cobra. I want a cobra too! but ya know what .... its really just an awesome engine in a crappy car.

 

[chotton]

Suprfan

You can't can't be pissed yet. Your car was only built a month ago. If you go by what Pontiac has said you will get your car sometime between January 12 and Frb 12.

 

[1973corvette]

Message from my dealer this morning

Rail car # GTW310173

Switched in Iowa today, will be in Ill. Thur. to change trains, to New Boston, Mi.

SHOULD BE HERE NEXT WEEK!

 

[CMNTMXR57]

Wonder what yard here I need to stalk?

Seriously though. I find it funny on how they can communicate with me when it comes to sending out the GTO merchandise brochure, but takes them 4 months to generate a friggin TPW as well as all the see-sawing back and forth and delays associated with the REAL car!

 

[chotton]

Here is a link to help people trace their railcars:

http://c01.my.uprr.com/pet/

 

[CMNTMXR57]

It may also go BNSF too! Especially in the southern U.S. where UP isn't a prime time player

 

[Suprfun]

Suprfan

You can't can't be pissed yet. Your car was only built a month ago. If you go by what Pontiac has said you will get your car sometime between January 12 and Frb 12.

Chotton,
It's not the fact of when I'll get my car that bothers me, I live in Northeastern Michigan so I don't care if the car gets to me until April or May. What does bother me is the terrible lack of communication from Pontiac! I don't want to have to bother Jim Hopson every time I want some info about this car! It's nice that GM is trying to do everything right for us and I'm sure there are a lot of people that are grateful for that but better communication from them would go a long way to proving they really care about more than just the profit line. Now I'll go put my flame suit on and await all the GM defenders!

Take care,

 

[chotton]

I took your post worng then. Where do you live up north? I bet a GTO up there on some of those roads in the summe are going to be a blast.

 

[edsmaroonz]

thats what i say why didnt gm do any thing with the pilot cars with dealers or any other kind of promo stuff i did get a catalog for new GTO stuff silly i dont own o gto why would i buy gto stuff / gm still waiting onmy GTO/ if a bunch of folks out west and in the mid west get there cars we should then see ours but they dont have any either so that just makes us further down the line it been 12 days

 

[Suprfun]

I just talked with Jim at Pontiac. He assures me everything is going out as quickly as they can and any delay is for quality reasons. They do not want any problems what-so-ever with these cars and their goal is to please us right now. The last thing they want is everyone to get their cars and have problems. Danny and Maghut have been in love with their cars and thats #1 right now.

I dont know about you but I sure as hell wont get John Colleti on the phone talking about a cobra. I want a cobra too! but ya know what .... its really just an awesome engine in a crappy car.

DY,
Care to elaborate on what these "quality issues" might be? It's easy for you guy's that are in on all the little secrets to quickly defend Pontiac but you didn't give me any info I didn't already know either! BTW #1 for me right now is to see some real world numbers from a reputable dyno on this car! Also I never stated that I wanted a Cobra as I've never been a big Ford fan. But I'll tell you what if John Colleti was releasing a new Mustang and I had one of the popular new websites about it I'll bet I COULD get him on the phone!

Just my opinion guy's.

 

[DevilYellow]

This is one thing I do not know about.... all I get told is that there were checks upon checks for quality issues and a few things popped up. Holden employee's tell me more than Pontiac guys. I promise to have dyno #'s as soon as the cars hit the midwest.... that will not be an issue.

1973corvette's dealer just gave him the rail car # and thats exactly what Jim was talking about .... doing their best to inform dealerships.

In reality look how quick they made this car go from concept to in our driveways ..... the monaro usually hits 3,000 cars a year. I think Pontiac is still doing good and once the cars are delievered noone will complain about this wait.

 

[CMNTMXR57]

But do all these delays equal 3 months? That seems to be an average delay some people saw with their TPW. Some had September or October dates and all the sudden they are December. When I originally ordered, Jason had estimated my TPW would be late December/early January and I'd see the car by March. Now my TPW is early March which means I won't see the car until June'ish. That's 10 f*cking months since I ordered it! That's a lot of time to change ones mind. That's a lot of time for those of us who thought about possibly selling a vehicle. If I were, I wouldn't put it up for sale now because by March it may be gone then I'm down 1 vehicle for several months. Then there is finance issues! Had I known it was gonna be this long, instead of paying down a lot of other stuff (which is always a good thing mind you) in anticipation of another loan, I'd have just have blown the money on a supercharger for the 8.1!

Kinda see what I mean? It's not just "getting" the car itself. It's all the other items around it that people have to plan and/or prepare for! Had I known back in August that I wouldn't have seen the car for nearly a year after I ordered it, I probably would've gone another route. Like I said, a blower for the truck, a 12 bolt rear for the Camaro, etc, etc. But I've put a lot on hold for this thing.

I've ordered numerous vehicles from GM, mostly trucks. At most the entire wait was 3 months total from the time I dropped the down payment till I had the keys in my hands! At every step of the way, I knew where my trucks were by acccess to Dealerworld. When the vehicles were given VIN#'s, I started checking daily in VIS for build updates and sure enough when all the major components came down got scanned and assembled, I saw it.

The only difference here is that the vehicle is not made on our ground. However, last time I checked, Australian's spoke the Queens English and not Swahelie (sp?). So I do not understand this "lack of communication" between parent and subsidiary. This subsidiary is also been building cars for 50 years and this current model (the Monaro) since 1997, so why all the sudden are all these "quality" issues popping up? If I were GM, I'd be sending down some bigwigs down under to "sort" things out if you follow my drift!

 

[Suprfun]

In reality look how quick they made this car go from concept to in our driveways ..... the monaro usually hits 3,000 cars a year. I think Pontiac is still doing good and once the cars are delievered noone will complain about this wait.

I do agree that once the cars are here no-one will remember much about all this. I'm not at all concerned about when my car will arrive because I live in Northeastern Michigan and the weather doesn't get nice enough to drive a car that I don't plan to put more than 2,000 quality fun miles a year on before April or May. What has me so frustrated is the lack of information from Pontiac on the GTO. When do you suppose they will launch this thing? If they continue in their present mode they'll probably launch it on Xmas day while we're all doing something else! It would be a great time to sneak it in without anyone knowing. I guess I just expected to much. All the rumors going around about mid-year happenings, hood scoops (not that I want one mind you), body style changes, ect...... just add to the frustration of it all! It does make me think waiting and looking around more might be worth it.

I appreciate everyone keeping this civil and not letting it get out of hand. It's a good feeling to be able to voice your opinions without be chastised for them. This is a great site and if it weren't for the good people here I most likely given up on the GTO a long time ago.

EDIT: I totally agree with CMNTMXR57 in the post above.

Regards,

 

[tiggerfan]

I just talked with Jim at Pontiac. He assures me everything is going out as quickly as they can and any delay is for quality reasons. They do not want any problems what-so-ever with these cars and their goal is to please us right now. The last thing they want is everyone to get their cars and have problems. Danny and Maghut have been in love with their cars and thats #1 right now.

I dont know about you but I sure as hell wont get John Colleti on the phone talking about a cobra. I want a cobra too! but ya know what .... its really just an awesome engine in a crappy car.

This doesn't change the facts in my case. My car is in this country. It was shipped December 3rd and invoiced december 12th.

It has taken 14 days to go into a black hole that no one seems to either know where it is or be willing to tell me where it is. This is on TOP of all the other issues that have been listed here.

And all this from what is supposed to be GOOD customer service?

1. I'm telling my dealer the info not the other way around
2. Pontiac Corporate sends out hundreds of letters saying for more info on your car, call 1-800-2PONTIAC. Except they have absolutely NO info.
3. I've gotten the product brochure and a catalog and no e-mail. Where are the promised updates of the advance order system?


None of this is address by "Quality Control Delays"

 

[edge929]

Preach on CMNTMXR57!

That WRX STi is looking really good right now..... and has been for the past 4 months if you know what I mean...

Hell, the SVT Cobra with it's 30K price tag after all it's rebates is looking good. 390 ponies sounds better than 350 even if they pull the same times....... and for about 3-4 grand less, I think I can live with the Cobra's interior.

I'm a "buy American" guy just as much as the next guy, but if "buy Japanese" translates to better (read: faster) then guess what I'm buying......

my 2 cents.....

 

[edsmaroonz]

dont get me wrong iam just p/o but what makes the cobra a crappy car ??? another thing it not whats taking so long its the lack of the truth here or the lack of what they say they can or cant do //ok question could a dealer or a pontiac rep look on a system and locate a dealer say in arizona and see if they HAVE recieved A gto or any where elese just to satisfy us that 470 cars are some where i think so or am i just dreaming???

 

[britus56]

I agree with Devil, nice engine in the Cobra. But that's about it. Hard to get past that blue oval. I'll wait for my Goat thanks, as frustrating as it has become, it's still the only new car I'm even remotely interested in.